Refund policy

Return & Refund Policy

At Printsby2T, we take pride in creating high-quality automotive accessories and custom products. Customer satisfaction is important to us, and we will do our best to resolve any issues with your order.

Returns & Exchanges

Returns and exchanges are accepted within 7 days of delivery.

To qualify for a return or exchange:

  • Item must be unused and in original condition
  • Item must be returned in original packaging
  • Proof of purchase or order confirmation is required

Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Custom or personalized products
  • Products damaged due to improper use, installation, or handling

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the item
  • Photos of the packaging and shipping label

Once reviewed, we will work to provide a replacement, exchange, or refund if applicable.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be issued to the original payment method
  • Processing times may vary depending on your bank or payment provider

Original shipping charges are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was sent
  • The item arrived damaged or defective

We recommend using a trackable shipping service, as Printsby2T is not responsible for lost return packages.

Order Cancellations

Orders may only be canceled before production or shipment begins. Once production has started, cancellations may not be possible for custom items.

Contact Information

For questions regarding returns, refunds, or exchanges, please contact us at:

Email: Printsby2T@gmail.com
Store: Printsby2T